Provide help for you:
If you have any problems with FLAV Video Converter including FLAV PMP Video Converter, FLAV iPod Video Converter, FLAV PSP Video Converter, FLAV Zune Video Converter, FLAV iPhone Video Converter, you can contact our tech support by emailing:
support@ipod-psp-video-converter.com
Please, make sure you tell us as much information as you can about the problem you are experiencing, including any error or warning messages that may have been displayed. Thank you very much!
We'll try to help you as fast as possible, usually in one or two business days!
Lost registration key:
If you bought our products and you have lost your registration key please let us know by emailing support@ipod-psp-video-converter.com.
If your email address has changed since you ordered FLAV Video Converter, you will need to email our technical support. Please include:
1.Your name
2.The email address you used when you bought FLAV Video Converter
3.Your order number or the phone number and address you used when you bought FLAV Video Converter (for verification)
General questions:
1. What is the requirement for my computer sysytem?
2. I wonder if your online order form is secure or not?
3. Do I need to pay if I want to have my software upgraded?
4. How should I upgrade my software?
5. What if I send in the order?
6. I entered the license code you sent me, but it said that “Registration
info is invalid”. Could you tell me why?
7. How long will it take to receive your supporting response?
8. Do I need to pay for tech supports?
9. If I lost my code, is it possible for you to send it to me again?
10.What if I have more questions or advises for your product?
Q:What is the requirement for my computer sysytem?
A: A Pentium 366 PC or higher, 64MB RAM or more. The operating system should be Windows 98,Windows ME, Windows XP, Windows NT 4.x, Windows 2000 or Windows 2003,Windows vista.
Q:I wonder if your online order form is secure or not?
A:We can ensure that it is 100% secure.
Q:Do I need to pay if I want to have my software upgraded?
A: No, all upgrades are for lifetime free.
Q:How should I upgrade my software?
A: Please uninstall the old version first, then install the new one. Remember to save your registration number carefully.
Q:What if I send in the order?
A: Under ordinary conditions, you will receive an email confirming your order within 24 hours. Then a second email with your registration code and instructions for the tool.
Q:I entered the license code you sent me, but it said that “Registration info is invalid”. Could you tell me why?
A: You’ better copy and paste the license code to avoid a type. And please pay attention not to leave any blank before or after the code.
Q: How long will it take to receive your supporting response?
A: We promise to answer you within 24 hours. Generally you will get our reply in a few hours or immediate
Q:Do I need to pay for tech supports?
A: No, you needn’t. All tech supports are free of charge.
Q: If I lost my code, is it possible for you to send it to me again?
A: Sure. Please conact sales@ipod-psp-video-converter.com and enclose your order-related information(Order ID, E-mail address, name you used for purchase,etc. ), which will enable us to quickly find your order in our database.
Q: What if I have more questions or advises for your product?
A: Please feel free to contact support@ ipod-psp-video-converter.com